Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 15, 2025Effective date: February 18, 2025
Privacy at a Glance
Key points about how we handle your data

Data Security

We use industry-standard encryption and security measures

Data Minimization

We only collect data necessary for our services

Transparency

Clear information about data collection and use

Your Rights

Access, modify, or delete your personal data anytime

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Request our services
  • Contact us for support
  • Subscribe to our newsletter
  • Participate in surveys or promotions

This information may include:

  • Name and contact information (email, phone, address)
  • Company information
  • Payment information (processed securely by third-party providers)
  • Project requirements and preferences
  • Communication history with our team

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

  • IP address and location data
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referral sources
  • Usage patterns and preferences

1.3 Third-Party Information

We may receive information about you from third-party services such as social media platforms, analytics providers, and marketing partners, in accordance with their privacy policies.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Provision

  • Deliver and manage our services
  • Process payments and transactions
  • Provide customer support
  • Communicate about your projects
  • Send service-related notifications

2.2 Business Operations

  • Improve our services and website
  • Analyze usage patterns and trends
  • Conduct research and development
  • Prevent fraud and ensure security
  • Comply with legal obligations

2.3 Marketing and Communications

  • Send newsletters and promotional materials (with your consent)
  • Personalize your experience
  • Conduct surveys and gather feedback
  • Display relevant advertisements

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Payment processing
  • Email delivery and marketing
  • Analytics and website optimization
  • Customer support tools
  • Cloud hosting and data storage

3.2 Legal Requirements

We may disclose your information if required by law or in response to:

  • Court orders or legal processes
  • Government investigations
  • Requests from law enforcement
  • Protection of our rights and property
  • Prevention of fraud or illegal activities

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

3.4 Consent

We may share your information with your explicit consent for specific purposes not covered in this policy.

4. Data Security

We implement comprehensive security measures to protect your personal information:

4.1 Technical Safeguards

  • SSL/TLS encryption for data transmission
  • Encrypted data storage
  • Regular security audits and updates
  • Secure server infrastructure
  • Multi-factor authentication

4.2 Administrative Safeguards

  • Limited access to personal information
  • Employee training on data protection
  • Regular security policy reviews
  • Incident response procedures
  • Background checks for personnel

4.3 Physical Safeguards

  • Secure data centers
  • Access controls and monitoring
  • Environmental protections
  • Equipment disposal procedures

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.

5. Cookies and Tracking Technologies

5.1 What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze website usage.

5.2 Types of Cookies We Use

  • Essential Cookies: Required for website functionality
  • Performance Cookies: Help us analyze website usage
  • Functional Cookies: Remember your preferences
  • Marketing Cookies: Used for targeted advertising

5.3 Third-Party Cookies

We may use third-party services that set cookies, including:

  • Google Analytics for website analytics
  • Social media platforms for sharing features
  • Advertising networks for targeted ads
  • Customer support tools

5.4 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. Most browsers allow you to:

  • View and delete cookies
  • Block cookies from specific sites
  • Block third-party cookies
  • Clear all cookies when closing the browser
6. Your Privacy Rights

You have the following rights regarding your personal information:

6.1 Access and Portability

  • Request a copy of your personal information
  • Receive your data in a portable format
  • Transfer your data to another service provider

6.2 Correction and Updates

  • Correct inaccurate personal information
  • Update your contact details
  • Modify your communication preferences

6.3 Deletion

  • Request deletion of your personal information
  • Close your account
  • Remove specific data entries

6.4 Restriction and Objection

  • Restrict processing of your information
  • Object to marketing communications
  • Opt-out of data collection

6.5 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

  • Email: info@infinimorphconsulting.com
  • Phone: (+91) 92115-79757
  • Customer portal: Account settings

We will respond to your request within 30 days. Some requests may require identity verification for security purposes.

7. Data Retention

We retain your personal information for different periods depending on the purpose:

7.1 Account Information

  • Active accounts: Retained while account is active
  • Inactive accounts: Deleted after 3 years of inactivity
  • Closed accounts: Deleted within 90 days unless legally required

7.2 Project Data

  • Project files: Retained for 2 years after project completion
  • Communication records: Retained for 5 years
  • Payment records: Retained for 7 years for tax purposes

7.3 Marketing Data

  • Newsletter subscriptions: Until you unsubscribe
  • Marketing analytics: Aggregated data retained indefinitely
  • Campaign data: Retained for 2 years

7.4 Legal Requirements

Some information may be retained longer if required by law, regulation, or for legitimate business purposes such as fraud prevention or legal proceedings.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:

8.1 Adequacy Decisions

We transfer data to countries with adequate data protection laws as recognized by relevant authorities.

8.2 Standard Contractual Clauses

For transfers to countries without adequacy decisions, we use standard contractual clauses approved by data protection authorities.

8.3 Other Safeguards

  • Binding corporate rules
  • Certification schemes
  • Codes of conduct
  • Explicit consent where appropriate
9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

When we make changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you via email for material changes
  • Post a notice on our website
  • Provide 30 days notice for significant changes

Your continued use of our services after any changes indicates your acceptance of the updated policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Officer

info@infinimorphconsulting.com

Phone Support

(+91) 92115-79757

Mon-Fri 9AM-6PM EST

We are committed to protecting your privacy and handling your data responsibly.